"Barn" refers to Brooklyn Barn, Chapel Lane, Rolleston On Dove, DE13 9AG; "Customer", "you", "your" shall mean or refer to the individual who made the booking; "Owner", "us", "we" shall mean Mr David Hollick & Mrs Ruth Hollick of Brooklyn, Chapel Lane, Rolleston On Dove, DE13 9AG; and "Tenants", "you", "your" shall mean or refer to the Customer's party.
The Customer must be at least 18 years of age and authorised to make the booking on the basis of these Terms and Conditions by all other members of the Customer’s party. By making the booking, the Customer confirms that he/she is so authorised and that he/she has agreed to the Terms and Conditions herein.
3.1. The booking will be confirmed upon receipt of a deposit of 25% of the full rent due. The deposit shall be provided within 72 hours of the time of booking (unless the arrival date is within 14 days of the booking in which case the deposit shall be provided upon booking) and, unless otherwise agreed with us, payment shall be via our website www.brooklynbarn.co.uk. The deposit is non-refundable in the event of a later cancellation by you.
3.2. The outstanding balance should be paid in full at least eight weeks before the arrival date or, if there is less than eight weeks before the arrival date, it shall be paid within 72 hours of the time of booking (unless the arrival date is within 14 days of the booking in which case the outstanding balance shall be provided upon booking). Unless otherwise agreed with us, the outstanding balance shall be via our website www.brooklynbarn.co.uk.
3.3. We will do everything we reasonably can to honour our commitments to you, but you accept our maximum liability to you on any grounds whatsoever is limited to the amount you have paid to us prior to any problem arising.
3.4. If any payment due in relation to your booking is not paid by the appropriate date then we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all deposits paid at that date. The Owner will normally send a reminder to you before your booking is cancelled.
4. Check In / Check Out
You may check in from 5pm on your day of arrival. Check out is by 9am on your last day. Early check in and/or late check out may occassionally be available by prior arrangement. Please note that late check outs post-12pm (midday) will be chargeable.
5. Information Pack
5.1. The Barn comes with an information pack of useful information on the surrounding area and the proper operation of the specific facilities and services provided in the Barn. It is essential that you familiarise yourself with the information pack on arrival. It is a condition of your booking that you respect the facilities provided and comply with the user conditions set out in the information pack.
5.2. You undertake to leave the Barn without demand at the termination of the agreed period of hire.
6. Property Care and Visitor Obligations
6.1. There is strictly no smoking within the Barn. A surcharge will be made for cleaning fabrics on evidence of smoking in the Barn.
6.2. No pets are permitted.
6.3. The number of Tenants at any time is restricted to three (unless agreed otherwise by us).
6.4. In the unlikely event that you discover any damaged items on arrival, you agree to inform us immediately so, where appropriate, we can arrange for replacement items to be provided. We will use our best endeavours to repair/replace any damaged items as soon as possible; however, due to the limited period of hire, you acknowledge that it may not be possible to repair/replace such items during the period of hire.
6.5. During your stay, you are responsible for the contents of the property and we reserve the right to pass on the cost of any damages/breakages to you (beyond reasonable wear and tear).
6.6. You agree to leave the Barn in a clean and tidy condition.
6.7. The Owner has the right to enter the Barn at any reasonable time for the purpose of inspection, repairs, cleaning etc. In such circumstances the Owner will endeavour to provide reasonable prior notice of entry; however, in cases of emergency where quick access is vital, the Owner has the right to enter the Barn at any time without giving you prior notice.
6.8. You agree that the Barn is to be occupied for a holiday in accordance with paragraph 9 of Schedule 1 of the Housing Act 1988 and you acknowledge that the booking shall not confer any security of tenure within the terms of that Act.
6.9. You shall not sub-let the Barn or any part thereof.
6.10. You agree to prevent any member of your party from causing a nuisance or disturbance in or around the Barn. In the event of such a problem arising, we reserve the right to require you to vacate the Barn on demand without payment of compensation to you.
6.11. You agree to prevent children from using the cooking facilities.
6.12. You agree to be responsible for the insurance of your own personal property whilst staying at the Barn – please ensure that you are adequately covered, especially for valuables.
7.1. Please ensure that the Barn is left secure when you go out. In the unlikely event that anything of yours is stolen from the Barn (locked or unlocked) it will be your own responsibility.
7.2. Equally, please ensure that your vehicles are securely locked and parked without obstruction.
8. Rent Includes
The rent you pay covers the following: (a) use of linen and towels provided at no extra charge; (b) crockery, pots, pans, glasses and cutlery; (c) water, gas and electricity for washing, cooking, heating, etc during your stay. The Barn information pack will give you further details on the use of the Barn's services.
9. Cancellation by the Customer
9.1. If written notice of cancellation is received prior to eight weeks of the commencement date, you will not be liable to pay any outstanding balance but any deposit paid will be retained in accordance with clause 3.1.
9.2. If written notice of cancellation is received within 8 weeks of the commencement date, you will be liable to pay the full rent due unless we are successful in re-letting the holiday. In such circumstances, no guarantee of successful re-letting is given; however, in the event of re-letting taking place, the deposit only will be retained and any balance will be returned to you.
9.3. Written notification of cancellation should be made in the first instance by email to: email@example.com.
9.4. We strongly advise you to take out your own holiday insurance cover to provide for unforeseen cancellations.
10. Cancellation by the Owner
10.1. The Owner does not expect to have to make any changes to your booking, but occasionally problems occur and bookings have to be changed or cancelled. If this does happen, the Owner will contact the Customer (by telephone where reasonably possible in the case of a significant change or cancellation; minor changes will be notified by email) as soon as is reasonably practical, explain what has happened, and inform you of the change or cancellation.
10.2. If a significant change has to be made (and the change is not acceptable to you) or your booking has to be cancelled you will be entitled to receive a full refund.
10.3. Please note the above option in clause 10.2 is not available where any change made is a minor change.
11. Owner's Liability
The Owner cannot accept liability for any damage, expense or loss of any nature whatsoever suffered by any person(s) from any cause whatsoever (save for any death or personal injury caused by the negligence of the Owner). Any other liability of the Owner shall be limited to the rental value of the relevant booking at the Barn.
12. Force Majeure
Your booking is accepted on the understanding that the Barn will be put at your disposal on the date agreed with us. Should this not be possible due to circumstances beyond our reasonable control, the rental you have paid will be returned to you in full and you will have no further claim against us.
13. Unfair Contract Terms Act 1977
In all cases where any part of these terms and conditions is an unenforceable provision in terms of the Unfair Contract Terms Act 1977 or otherwise determined by any court to be unenforceable, the unenforceable provision shall not affect the validity of the remaining portion of these terms and conditions, which shall remain in force as if the unenforceable provision had been eliminated.